I hope I don’t run into other problems when time comes to restore files. Apparantly WD BACKUP sofware has a problem with some windows versions including windows 10. It is funny that 2 TB drive has windows 10 checkmark on it yet the user manual for WD Backup that came with the drive talks only about windows 7 and 8. I am now running WD Smartware Pro which allows me to choose any directory I want or any internal disk I want (some displays in it cluttered like GENERICTAB) Apparantly WD Smartware was not meant to run with windows 10 either. I had to, eventually, delete all WD software that came with this 2 TB drive (including WD Backup) and restored Windows to an earlier date where I had software from another WD Passport Ultra (500 GB) which proppagated from windows 8 installation to windows 10 and had WD Smartware Pro on it. He was insisting that I should see them under My Computer. Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). I called WD support but the gentleman that was helping me did not even know or heard about such an issue. That is, I could not choose any drive of directory under My Computer in the WD Backup software. I had the same problem with WD My Passport Ultra 2 TB external drive and windows 10 system.
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